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Delivery Policy


We promise we will always be respectful of you and your people and that we will treat your requests with care.

We won’t hit you with surprise charges or perform unnecessary work and we’ll always keep you “in the loop”. In short, we will treat you fairly and honestly as partners in our mutual success.

We keep your information strictly confidential. We do not give out Client information to any other parties without explicit consent.

We reserve the right to change our published rates at any time. We will always inform you before the charge is incurred.

We do our very best to provide reliable solutions.

We work hard to schedule our time effectively to provide the best possible service for our clients.  Therefore, we respectfully request that you give us sufficient notice prior to cancelling the service requests.

The details regarding the cancellation and refunding is specified in the refund policy.

We commit to delivering our service promptly and ensuring it meets top-notch standards. The duration can vary based on the complexity and size of the translation. With larger projects, we prioritize accuracy, and while it might take a little more time, our goal is to complete them within approximately 10-14 days. The translated document will be sent to your email address provided during Checkout.